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FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Can you custom adjust the size of my elastic back hat?


I will be offering a "take in", and "let out" service, which will allow you to loosen/add or tighten/remove about 1/2" (half an inch) of room from the hat. The anticipated fee for this convenience is $7 per hat. Please inquire about the availability of this service. **Custom adjustment will add approximately 3 business day to the stated processing, and shipping lead times.




How long does shipping take?


Orders are processed & shipped within 3 business days from receipt of payment, and complete shipment details. I generally use First-Class Mail through the United States Postal Service. Shipping typically takes 3-5 business days after your order has been shipped. I will confirm once your order has been received and send a tracking number once your order has been shipped to you. Expedited Services available, select them at checkout.




Will you make me a custom hat, will you sell in larger quantities for reduced pricing?


Yes, and Yes. I can likely help bring your hat visions to fruition; Minimum order quantities apply. Send me an inquiry, I look forward to hearing from you. Retailers: Contact me for bulk pricing, based on quantity desired. Artists: Contact me for colaboration inquiries; want to see your "brand" merged into headwear, if you can dream it, we can do it.




What is your refund/exchange policy?


Returns for unworn & undamaged merchandise will be accepted within 7 days from receipt of your purchase. Buyer pays return shipping. Original shipping & handling charge is non-refundable. Refund for merchandise price only will be issued within 2 business days from receipt of the returned merchandise in unworn, and undamaged condition.




What's this website all about?


Please visit the "About Me" page for more details. My intentions are to be your go-to guy for 1990's era, vintage Ralph Lauren Polo inspired, 5 panel longbill caps. From blanks with elasticized backs, to "themed" RL inspired adjustable back caps, mesh sided, and made in Gore-Tex; I intend to leave no stone un-turned in my pursuit of brining both of us more hats that we could ever need to match every outfit, and climate condition possible :)





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